Frequently Asked Questions

What is NCW Calendar?

We're a comprehensive online events calendar for North Central Washington. We humbly aspire to become the place you check first for information about what's happening in our region. We can't get there without you, though! If you know of an upcoming event, share it with us by clicking the "Add an Event" button at the top of the page. No signup required!

NCW Calendar is brought to you by World Publishing Company. We're the same folks who bring you The Wenatchee World, Wenatchee Valley Business World and Foothills Magazine. (In case you wanted to know.)

If you want to take a short video tour of NCW Calendar, click here and we'll show you around.

What's required to use NCW Calendar?

All you need is an Internet connection and a supported browser to use our services. Currently, we support all the major browsers, Firefox, Chrome, Safari and Internet Explorer 9 and above. We've worked to make the calendar useful to you whether you arrive via desktop, tablet or smartphone.

And, if you were wondering, there's no login or other registration required.

How much does NCW Calendar cost?

It costs absolutely nothing to browse our event listings, or to submit a basic listing for display on our site. So, drop by as often as you like; your wallet is safe with us.

How do I add an event?

Event submission form: We've got a simple form for you to complete with details about your event at http://www.ncwcalendar.com/submit-event/. You can get there by clicking the "Add an Event" button on any page, or clicking the similar link at the bottom of any page.

Once your event listing has been reviewed and approved, it will begin appearing on NCW Calendar.

Note: adding your contact information (name, phone, email) to your event listing is optional, but we'd recommend you include it nonetheless. If our reviewer has a question about your event, that will help us contact you and will speed up the approval process. We won't publish your contact info or use it in any way other than to confirm your event listing when necessary. We promise.

Feeds: If your event information is available through an RSS or other feed, let us know. We might be able to work with you to submit your events to our calendar automatically. (That'll save time and effort for you… and us, too.)

I submitted an event but I don't see it listed

All events submitted to NCW Calendar are subject to review before they appear on the site. If your event hasn't appeared within 24 hours of submission, please contact us. We'd encourage you to include your name and contact info when you submit your event just in case we have a question about your event we need clarified before making your event available for viewing.

How do I add a photo to my event listing?

Click the "Choose file" button on the event submission form to select a photo for sharing with your event.

For your photo to display properly, it should be at least 590x280 pixels in size at a resolution of 72 pixels. Horizontal photos will look better than vertical ones. Be aware that, due to display requirements, it's possible that some cropping may occur. (If there's a problem with your photo, we'll take a look during the approval process and let you know.)

How do I add a video to my event listing?

Enter a link to a YouTube or Vimeo video in the event submission form where it says, "Video URL."

How do I change or remove an event?

We know: sometimes an event is unexpectedly cancelled, rescheduled, or some detail changes after it's been submitted to NCW Calendar. When that happens, go to our Contact page at http://www.ncwcalendar.com/contact-us/ and get in touch with the contact person listed there. We'll try to get your event updated as soon as possible.

How can I give my event more exposure on NCW Calendar?

For those times when a basic listing isn't enough, there are a few ways to increase the visibility of your event.

Expanded listings: An expanded listing appears highlighted at the top of search results. It also is displayed throughout the calendar site on the list of Notable Events.

Featured listings: In addition to the benefits of an expanded listing, a featured listing appears on the home page within the slider, with a link directly to your event. Only a very limited number of events receive featured status at any given time, raising the visibility of your event to its highest potential.

Advertising: All advertising positions on NCW Calendar are available for purchase. There are a number of plans available. See our Contact page for more information. There is a modest fee required for expanded and featured listings. If interested, please get in touch: see our Contact page.

Who do I contact for more information?

Our friendly support folks can be reached at the addresses and phone numbers listed on our Contact page.